Effective Date: August 3, 2026

These Terms of Service (“Terms”) govern your access to and use of notjustblonde.com, as well as inquiries, appointments, purchases, and services provided by Not Just Blonde Studio (“Not Just Blonde Studio,” “we,” “us,” or “our”).

By using this website, submitting an inquiry, booking an appointment, paying a deposit, purchasing a product, or receiving services, you agree to these Terms.

1. Services

Not Just Blonde Studio may offer services including:

Haircuts and styling

Hair coloring

Highlights and balayage

Hair extensions

Hair and scalp treatments

Makeup application

Bridal hair and makeup

Special-event hair and makeup

On-location beauty services

Consultations

Related packages and retail products

Services, prices, appointment lengths, availability, and descriptions may change at any time.

Website content does not guarantee that a particular service, artist, product, result, or appointment time will be available.

2. Appointments

Appointments are subject to availability and are not confirmed until accepted or confirmed by Not Just Blonde Studio.

You are responsible for providing accurate:

Contact information

Appointment details

Service selections

Hair and treatment history

Event date and location

Number of people receiving services

Scheduling and completion requirements

Please arrive on time and follow all preparation instructions.

Late arrival may result in reduced service time, modification of the service, rescheduling, cancellation, or applicable fees.

We reserve the right to decline, modify, discontinue, or reschedule a service when reasonably necessary for safety, professional, operational, or conduct-related reasons.

3. Consultations and Client Disclosures

Certain services may require a consultation, strand test, patch test, deposit, extension color match, or assessment before booking.

You agree to disclose relevant information that may affect the safety or outcome of a service, including:

Previous hair color

Bleach or chemical treatments

At-home color

Relaxers or keratin treatments

Hair-extension history

Allergies or sensitivities

Scalp or skin conditions

Medications or health concerns relevant to the service

Previous adverse reactions

We may decline or modify a service when it is not considered safe, appropriate, or reasonably likely to produce a satisfactory result.

4. Pricing

Website prices may represent starting prices unless expressly described as fixed.

Final pricing may vary based on:

Hair length

Hair density

Hair condition

Starting color

Desired result

Required products

Service complexity

Time required

Number of clients

Travel distance

Parking, valet, tolls, or venue access

Additional artists or assistants

Any material pricing changes should be discussed before or during the service when reasonably possible.

5. Deposits and Payments

Certain appointments, extension orders, bridal bookings, event bookings, or group services may require a deposit or retainer.

Unless otherwise stated in writing:

The deposit reserves the appointment or event date.

The remaining balance is due by the deadline communicated during booking.

Deposits may be applied toward the scheduled service.

Deposits may be nonrefundable if an appointment is canceled late, rescheduled late, or missed.

Custom-ordered hair extensions and products may require full payment before ordering.

Travel, parking, toll, valet, accommodation, product, hair, assistant, or additional-service fees may apply.

You authorize us and our payment providers to process the agreed charges using the payment method you provide.

6. Cancellations, Rescheduling, and No-Shows

Appointments require reserved professional time.

The cancellation, rescheduling, deposit, and no-show policies communicated through the booking system, appointment confirmation, proposal, invoice, or service agreement will apply.

Unless a different policy is communicated, please provide at least 48 hours’ notice when canceling or rescheduling an appointment.

Late cancellations, repeated rescheduling, and missed appointments may result in:

Loss of the deposit

A cancellation or rescheduling fee

A charge of up to the scheduled service amount

Required prepayment for future appointments

Refusal of future bookings

For weddings, bridal parties, group services, and on-location events, the terms in the applicable proposal or signed agreement will control when they differ from these Terms.

7. Bridal, Group, and On-Location Services

Bridal, group, and on-location services may require:

A signed agreement

A retainer or deposit

A minimum service amount

A confirmed service count

A final schedule

A final payment deadline

Travel, parking, toll, valet, or accommodation fees

Additional artists or assistants

Adequate working space, seating, lighting, and electrical access

The client is responsible for providing accurate information regarding:

Event date

Location

Access and parking instructions

Service start time

Required completion time

Number of clients

Requested services

Venue restrictions

Changes requested after confirmation are subject to availability and may require additional charges.

We are not responsible for delays caused by inaccurate information, inaccessible locations, client or guest lateness, venue restrictions, weather, traffic, or events outside our reasonable control.

8. Service Results

Hair and makeup results vary depending on factors including:

Starting hair color and condition

Previous chemical treatments

Hair texture, porosity, and density

Skin type and sensitivity

Product use

Environmental conditions

Maintenance and aftercare

Compliance with preparation instructions

Reference photographs are used for inspiration and communication. They do not guarantee an identical result.

You agree to communicate questions or concerns during the appointment so reasonable adjustments can be considered.

9. Service Adjustments and Refunds

Completed beauty services are generally nonrefundable.

If you have a concern regarding a completed service, contact us within seven days of the appointment and explain the issue.

At our discretion, we may offer an evaluation or a reasonable corrective service.

A complimentary correction may be declined when:

Another provider has changed or altered the work

At-home color or chemical products were applied

Aftercare instructions were not followed

The requested result was modified or declined for safety reasons

The concern results from normal wear, maintenance, or factors outside our control

The client changed their mind about an approved color, style, length, or design

Corrective services and refunds remain subject to the circumstances of the individual appointment and applicable law.

10. Hair Extensions

Hair-extension pricing may include separate charges for:

Consultation

Hair purchase

Color matching

Installation

Cutting and blending

Maintenance

Removal

Reinstallation

Replacement hair

Extension hair and other custom-ordered products are generally nonrefundable once ordered.

You are responsible for following all extension care and maintenance instructions.

We are not responsible for matting, slippage, breakage, hair loss, damage, or reduced extension life caused by:

Improper maintenance

Missed maintenance appointments

Unsuitable products

Excessive heat

Improper brushing or drying

Swimming or environmental exposure

Work performed by another provider

Failure to follow aftercare instructions

11. Allergies, Sensitivities, and Reactions

Hair, makeup, adhesive, skincare, and chemical products may cause irritation, sensitivity, allergic reactions, or unexpected results.

You are responsible for informing us of known allergies, sensitivities, medical considerations, and previous reactions before the service begins.

A patch test or strand test does not guarantee that a reaction or unexpected outcome will not occur.

Not Just Blonde Studio does not provide medical advice, diagnosis, or treatment. Seek appropriate medical care if you experience a serious or persistent reaction.

12. Client Conduct

Clients and guests must behave respectfully toward artists, staff members, contractors, and others present.

We may refuse or end a service due to:

Threatening or abusive behavior

Harassment

Discrimination

Intoxication

Unsafe or unsanitary conditions

Repeated nonpayment

Repeated missed appointments

Requests that violate safety or professional standards

When a service is ended because of client conduct, payments already made may be nonrefundable.

13. Minors

A parent or legal guardian may be required to approve services for a minor and may need to remain present during the appointment.

We may decline to perform certain chemical, extension, or makeup services on minors at our professional discretion.

14. Photographs and Media

We may request permission to photograph or record completed work.

Identifiable client images will not intentionally be published for marketing without permission or another lawful basis.

When permission is granted, images may be used on our website, social media, portfolio, advertisements, and other promotional materials.

A separate photography or model release will control when one has been signed.

15. Retail Products

Product availability and pricing may change without notice.

Returns or exchanges are governed by the return policy communicated at the time of purchase.

Opened, used, customized, special-order, or sanitary products may not be returnable.

We are not responsible for reactions or results caused by improper product use or failure to follow product instructions.

16. Website Use

You may use this website only for lawful personal purposes.

You may not:

Attempt to access restricted systems

Disrupt the website or its security

Introduce malware or harmful code

Submit fraudulent appointments or inquiries

Impersonate another person

Scrape or automatically extract website content

Copy or commercially exploit website materials without permission

Use the website for unlawful, deceptive, abusive, or harmful purposes

17. Intellectual Property

The website and its original content—including its text, photographs, videos, graphics, branding, logo, design, and layout—are owned by or licensed to Not Just Blonde Studio and are protected by applicable intellectual-property laws.

You may not reproduce, publish, modify, distribute, sell, or commercially use website content without prior written permission.

18. Third-Party Platforms and Links

The website may use or link to third-party services, including:

Appointment-booking systems

Payment processors

Social-media platforms

Map services

Product retailers

Online stores

Analytics providers

We do not control third-party services and are not responsible for their availability, content, security, privacy practices, or terms.

Your use of a third-party service is governed by that provider’s own policies.

19. Electronic Communications

By submitting your contact information, you authorize us to communicate with you regarding:

Inquiries

Appointments

Scheduling

Payments

Transactions

Services you requested

Event coordination

Marketing messages will be sent only when permitted and based on the consent provided.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of promotional text messages or HELP for assistance.

Consent to receive marketing communications is not a condition of purchase.

20. Website Disclaimer

The website and its content are provided on an “as available” basis.

To the fullest extent permitted by law, we do not warrant that:

The website will always be available or error-free

Every service or appointment time will be available

All website information will always be complete or current

A specific hair or makeup result will be achieved

Third-party services will operate without interruption

Website information is for general informational purposes and does not constitute medical advice.

21. Limitation of Liability

To the fullest extent permitted by law, Not Just Blonde Studio will not be liable for indirect, incidental, special, consequential, or punitive damages arising from:

Use of or inability to use the website

Reliance on website information

Third-party platforms

Appointment delays or cancellations

Products or services

Events outside our reasonable control

Where liability cannot legally be excluded, our total liability will not exceed the amount paid directly to Not Just Blonde Studio for the product or service giving rise to the claim.

Nothing in these Terms excludes liability that cannot legally be limited or excluded.

22. Force Majeure

We are not responsible for a delay, cancellation, or failure to perform caused by circumstances outside our reasonable control, including:

Severe weather

Natural disasters

Illness or emergency

Transportation disruption

Utility or internet outages

Government action

Venue closure or restrictions

Labor or supply disruptions

When reasonably possible, we will communicate with the client and attempt to arrange an appropriate alternative.

23. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Any legal proceeding relating to these Terms or our services must be brought in a court of competent jurisdiction in Palm Beach County, Florida, unless applicable law requires otherwise.

24. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in effect.

25. No Waiver

Failure to enforce a provision of these Terms does not waive our right to enforce it later.

26. Changes to These Terms

We may update these Terms periodically.

The updated version will be published on this page with a revised effective date. Continued use of the website after an update constitutes acceptance of the revised Terms.

27. Contact Us

For questions about these Terms, contact:

Not Just Blonde Studio
435 Northwood Road
West Palm Beach, Florida 33407

Email: [email protected]
Phone: (954) 842-5076